My stay at Fortune Select Jp Cosmos was quite mixed. The location is excellent, close to eateries and workplaces. but the service left much to be desired with late check-in and room issues. Furthermore, while the breakfast had some good options, it lacked variety and quality in certain items.
Rooms
5.0
I found the rooms to be acceptable but dated. The floorboards were squeaky, and I had issues with hot water taking too long to come through. Additionally, the room offered minimal privacy, as I could overhear conversations from adjacent rooms.
Service
5.0
While some staff, like Mr. Subrata, were incredibly helpful, I encountered significant service lapses like a late check-in and lack of towels in the room. An incident of double standards regarding dress code for breakfast was frustrating.
Location
5.0
The location is one of the hotel's strong points, ideally situated between MG Road and the Palace, making it convenient for exploring the area and reaching my workplace quickly.
Dining
5.0
Breakfast was decent, with good eggs but stale muffins and crumbling bread. I was disappointed by the limited variety and an incident of being turned away due to dress code that seemed inconsistently applied.
Facilities
5.0
Facilities like room service were accommodating, but the fitness center access was confusing and restricted. The overall upkeep of amenities could use improvement.
Julius
United States of America,
March
2025
5.6/10
Overall, my stay at Fortune Select JP Cosmos was a mixed experience. While I appreciated the kind and helpful staff, like Amlan from housekeeping who made me feel special, some interactions at check-in were less than pleasant. The restaurant offered great food, but there were a few hiccups regarding room access and temperature control that detracted from my stay.
Rooms
6.0
The deluxe twin room had its ups and downs. While it was quite spacious and comfortable, I found the air conditioning difficult to adjust to my preference, consistently staying around 20-21°C. Additionally, the decor felt a bit dated, and I hoped for cleaner amenities during my stay.
Service
6.0
Staff at the restaurant were very polite and attentive, and some individuals really stood out for their hospitality. However, my check-in experience was frustrating, as I initially felt the staff were condescending and dismissive regarding my request for two access cards.
Location
8.0
The hotel is conveniently located near major areas of Bangalore, making it easy to get around to central spots like MG Road and Indiranagar, which was a definite plus during my stay.
Dining
8.0
The dining options impressed me with a good variety. The breakfast spread featured both Indian and continental choices, although sometimes items ran out earlier than advertised. The quality of the food was solid, particularly the live dosa counter.
Facilities
7.0
I appreciated the well-equipped gym and the in-room dining service, which was excellent and timely. However, I felt that the room's amenities could have included better options like body wash or additional towels to enhance the overall experience.
George
United States of America,
December
2024
6.6/10
I had a pleasant stay at Fortune Select JP Cosmos. The staff was incredibly welcoming and attended to my each need. though I found the room's windows a bit noisy. Overall, the dining experience was great, with a diverse menu, but some aspects could use improvement.
Rooms
8.0
The room was spacious and equipped with good amenities, like a flat-screen TV and tea/coffee facilities. However, I noticed the window was only single glazed, which let in more noise than I would have liked.
Service
9.0
The service was great. the staff was always friendly and accommodating. I was particularly impressed with Satyendra, who made my dinner experience good.
Location
9.0
The hotel's location is excellent, right in the heart of the city. It was easy to access shopping areas and taxis were readily available just outside.
Dining
8.0
The restaurant offered a wide array of options. Breakfast and dinner were both well-presented, though I felt the dinner buffet was a little pricey, especially considering it lacked some items like fresh fruits.
Facilities
8.0
Facilities were decent with prompt housekeeping and room service. They offered various services like laundry and airport shuttle, which made things convenient for me.
Stephen
United States of America,
November
2024
7.4/10
My stay at Fortune Select JP Cosmos was overall lovely, with a warm welcome and efficient service. The room was spacious and clean, although there was some noise from outside that affected my comfort. I truly enjoyed the excellent meal options provided during my stay, which contributed positively to my experience.
Rooms
8.0
I found my room to be very clean and spacious, equipped with tea/coffee making facilities, a flat-screen TV, and a fridge. The bathroom was also well-maintained, though the shower was over a bathtub and not a walk-in, which might not suit everyone's preferences.
Service
10.0
The staff were incredibly friendly and helpful, especially Afeefa and Faiz, who went above and beyond to make my anniversary celebration nice. Their attention to detail and willingness to assist truly enhanced my stay.
Location
9.0
The hotel's central location made it easy to get around and explore nearby sights, shops, and street food options, which was a big plus for my trip.
Dining
10.0
Dining was a highlight with a vast selection of delicious food for both breakfast and dinner. The quality and variety provided by the Head Chef and his team were commendable.
Facilities
7.0
The hotel offered various facilities including room service, laundry, and airport shuttle services. However, there were minor issues with housekeeping that could be improved.
Mike
United States of America,
October
2024
5.4/10
My stay at the hotel had its ups and downs. While the staff was friendly and attentive, providing good service, I found the overall maintenance lacking. The room I first got had issues with leaking showers and cleanliness, which was a letdown. However, the breakfast and dining options were decent, even if a bit pricey for what was offered.
Rooms
6.0
The first room I received had a leaking shower and felt worn out. After expressing my concerns, I was promptly moved to another room, which was better. However, I did notice signs of neglect in general.
Service
7.0
The staff were genuinely friendly and eager to help, particularly the dining staff who were quick to assist with special requests. However, the check-in process was a bit clumsy when I tried to extend my stay.
Location
8.0
The hotel is conveniently located, making it easy to explore nearby attractions and street food options, which I enjoyed. This aspect was definitely a plus.
Dining
7.0
The breakfast and dinner buffet had a good variety, though certain items were underwhelming and the dinner spread felt pricey. A few dishes lacked freshness on my visit, but overall still satisfactory.
Facilities
5.0
The gym and spa facilities were subpar, with AC issues and cleanliness being major concerns. The other amenities met basic needs but could use improvements.
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